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Privacy policy

Privacy Notice pursuant to the New Swiss Federal Act on Data Protection (FADP / LPD) Pursuant to Art. 6 and Art. 19 LPD

VISIVA sagl (VAT No. CHE-113.763.094), represented by its legal representative pro tempore, with registered office at Centro Monda 3 – 6528 Camorino (Ticino), acting as Data Controller, hereby informs you that, in compliance with the new Swiss Federal Act on Data Protection (LPD), which governs the protection of personal data and their free circulation, your personal data will be processed in accordance with said Federal Act, based on the principles of fairness, lawfulness, proportionality of interests and transparency, as well as the protection of your confidentiality and your rights, for the purposes, in the ways and for the terms set out below.

1. Purposes, methods and legal bases for data processing

This privacy policy applies exclusively to the online activities of this website and is valid for the visitors/users of the website. It does not apply to information collected through channels other than this website www.visiva.ch. The purpose of this privacy notice is to provide maximum transparency regarding the information the website collects and how it uses it.

Your personal data will be processed exclusively for purposes strictly connected with, instrumental to and necessary for the fulfilment of obligations related to the relationship with our Company; in particular:

Personal data processing is carried out through the operations of collection, recording, organisation, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, disclosure, erasure and destruction.

Processing will be carried out using IT systems by the Controller, the processor(s) and authorised persons (designated staff), adopting all precautionary measures to ensure security and confidentiality. The data will not be subject to profiling.

The data will be stored by the Controller and by the data processors appointed by it. In any case, your personal data will be stored and processed within the borders of the Swiss Confederation and will be transferred outside such borders only with your explicit consent.

If you provide comments and/or personal data in order to request information and/or specific services requested by the user (by way of example and not limited to: requests for commercial information, registration on our portal, subscription to our newsletter), such data are deemed to be voluntarily provided by the user at the time the service is requested. By posting a comment or other information, the user expressly accepts this privacy notice.

The received data will be used exclusively to provide the requested service and only for the time strictly necessary to deliver it.

Any information that users decide to make public through the services and tools made available is provided knowingly and voluntarily, and releases this website from any liability regarding potential violations of the law. It is the user’s responsibility to verify that they have the necessary permissions to submit personal data of third parties or content protected by national and international regulations.

Data collected by the website during its operation are used exclusively for the purposes indicated above and kept for the time strictly necessary to carry out the specified activities. In any case, data collected by the website will never be provided to third parties for any reason, unless required by a legitimate request from the judicial authority and only in the cases provided for by law.

2. Nature of data collection and consequences of failure to provide data

Like all websites, this website uses log files in which information is stored, collected automatically during user visits. The collected information may include:

  • Internet Protocol (IP) address;

  • browser type and parameters of the device used to connect to the website;

  • name of the Internet Service Provider (ISP);

  • date and time of visit;

  • referring webpage (referral) and exit page;

  • possibly, the number of clicks.

Your email address, if you decide to subscribe to our newsletter, for which your explicit consent will in any case be required.

The above information is processed automatically and collected only in aggregated form in order to verify the correct functioning of the website, for security reasons and for the Controller’s legitimate interests under applicable law.

For security purposes (anti-spam filters, firewalls, virus detection), automatically recorded data may also include personal data such as the IP address, which may be used, in compliance with applicable laws, to block attempts to damage the website itself or harm other users, or any other harmful activities or activities constituting a criminal offence. Such data are never used to identify or profile the user, but only to protect the website and its users and for the Controller’s legitimate interests.

By using or consulting this website, visitors and users explicitly approve this privacy notice and consent to the processing of their personal data according to the methods and purposes described below, including possible disclosure to third parties where necessary to provide a service. Providing data, and therefore consenting to their collection and processing, is optional; however, refusing consent may result in the impossibility of providing certain services and may compromise the browsing experience.

Consent to the use of your data for marketing and/or advertising purposes (sending emails and/or communications with advertising offers/newsletters) is optional and requires, in addition to providing your personal data, an explicit opt-in request via the relevant function on this website.

3. Retention periods and time limits

The Controller, processors and authorised persons (designated staff) will process personal data for the time necessary to fulfil the purposes described above and, in any case, for no longer than 10 years after the termination of the relationship where required or made necessary by applicable regulations. With regard to your provision of data to receive commercial information, newsletters and periodic communications, data will be processed until you request to unsubscribe.

4. Communication and disclosure of data

Your personal data, for the execution of the contract or the services you request and for the purposes indicated above, may be communicated to:

  • all natural and legal persons (by way of example and not limited to: legal, administrative and tax consulting firms, auditing firms, couriers and shippers, data processing centres, IT consultants, suppliers, etc.) where communication is necessary for the purposes described above;

  • banks for the management of collections and payments;

  • factoring or debt collection companies;

  • our specifically appointed collaborators and employees, within the scope of their duties;

  • SMTP providers for sending newsletters.

5. Data subject rights

By calling +41 79 360 17 34 or writing to [email protected], you may at any time exercise your rights vis-à-vis the Data Controller pursuant to the Swiss Federal Act on Data Protection (LPD). For your convenience, we reproduce them below.

The data subject has the right to obtain confirmation as to whether personal data concerning them are being processed, even if not yet recorded, and to receive such data in an intelligible form. The data subject has the right to obtain information regarding:

  • the origin of the personal data (with particular reference to cases in which they are not collected from the data subject and, in case of transfer to a third country, the existence of appropriate safeguards), the purposes and methods of processing;

  • the logic applied in the case of processing carried out with the aid of electronic tools;

  • the identification details of the Controller, processors and the designated representative;

  • the subjects or categories of subjects to whom personal data may be disclosed or who may become aware of them as designated representative in the State’s territory, processors or authorised persons;

  • the categories of personal data being processed;

  • the retention period of the data or the criteria used to determine such period;

  • the existence of automated decision-making processes, with particular reference to profiling, and the logic applied;

  • the right to obtain a copy of the personal data being processed.

The data subject also has the right to obtain:

  • updating, rectification or, where relevant, supplementation of the data;

  • erasure, anonymisation or blocking of data processed unlawfully, including data that do not need to be retained for the purposes for which they were collected or subsequently processed;

  • confirmation that the operations described above have been notified, including their content, to those to whom the data have been communicated or disclosed, except where this proves impossible or involves a manifestly disproportionate effort compared to the protected right;

  • data portability to other parties, upon explicit request to +41 79 360 17 34 or [email protected];

  • erasure of data from our archives (so-called “right to be forgotten”), by contacting +41 79 360 17 34 or [email protected];

  • restriction of processing pursuant to the Swiss Federal Act on Data Protection (LPD).

The data subject has the right to object, in whole or in part, to the processing of data:

  • for legitimate reasons related to their particular situation, even if the processing is relevant to the purpose of collection;

  • where personal data are processed for the purpose of sending advertising material or direct sales or for carrying out market research or commercial communication;

  • to data processing, including profiling, based on the above provisions.

Where processing is based on the data subject’s consent, the data subject has the right to withdraw such consent at any time by making an explicit request to +41 79 360 17 34 or [email protected].

The data subject also has the right to lodge a complaint with the Supervisory Authority.

The above rights may be exercised by submitting a request to the Controller or the Processor by telephone, email to the addresses indicated above, or by registered letter with return receipt.

Data subject consent
By requesting your express consent to processing (which we will in any case consider as given orally in the event the present signed document is not returned), we will consider you, from now on, informed about the processing we carry out, pursuant to and for the purposes of the Swiss Federal Act on Data Protection (LPD).

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